90-DAY MONEY BACK GUARANTEE
Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee!
This is because we trust the Wetty will deliver results between 6 - 8 weeks depending on how regular you use it.
How to claim your money back:
- To be eligible to claim a refund, individuals must have purchased Wetty Laser Hair Removal Handset from our online store between 9.00am AEST 1 August 2019 and 11.59pm AEST on 31 December 2021.
- On the day your order is delivered, email a customer care representative at support@getwetty.com a blank email with the subject header "90 Day Money-Back Guarantee".
- Try our laser hair removal device for at least 80 Days from date of delivery, but for no more than 90 days.
- If you are not completely satisfied by the performance of our Wetty, email a customer care representative via the same email chain sharing your review and ask for the money-back request.
- Record a short video of the product for the customer support agent to determine whether the product is eligible for a return. Please do this on the video:
- Show us the product is plugged in and the socket is turned on
- Plug the device and press the power button for 3 seconds
- Press the large button to adjust its function range
- Once approved, return the Wetty (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.
- Incomplete, indecipherable or illegible claims will be deemed invalid.
- Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
- Once returned, our Handset's purchase price will be refunded to you.